ServiceM8, Xero & Workflow

How to Follow Up ServiceM8 Quotes Automatically

By Zevik Editorial Team 6 min read April 2026 For tradies & contractors
Quick answer
If you use ServiceM8 to send quotes, Zevik can sit alongside your workflow and help with what happens after the quote is sent: follow-up, quote activity, client replies and knowing who is worth chasing.

Why ServiceM8 users need follow-up

ServiceM8 is useful for managing jobs, clients and field service workflows. But after a quote is sent, many contractors still rely on memory, notes or manual reminders to follow up.

That is where opportunities fall through the cracks.

The common problem

A contractor sends a quote, then the client goes quiet. No one knows if they opened it. Follow-up depends on memory. Some quotes get chased and others do not.

A better workflow

A stronger ServiceM8 follow-up workflow looks like this:

1. Create or send the quote as usual

2. Send the quote through Zevik where available

3. Zevik follows up automatically

4. Client activity is tracked

5. Replies and intent signals are surfaced

6. Contractor focuses on the quotes worth chasing

What should be automated?

Automate the repetitive parts: first follow-up, second follow-up, final check-in, reminders, activity tracking and status updates.

Keep the human parts human: answering real questions, calling warm clients, negotiating scope and closing the job.

How Zevik fits

Zevik is not trying to replace ServiceM8. It supports the space after the quote is sent.

Frequently asked questions

Is quote follow-up pushy?

No, not when it is polite, brief and useful. Pushy follow-up pressures the client. Professional follow-up helps the client take the next step.

Should contractors follow up every quote?

Yes, every quote should have a follow-up path. The key is to personally focus on the quotes showing the clearest client intent.

Can follow-up guarantee more work?

No. Follow-up improves consistency and gives each quote a better chance, but it cannot guarantee that a client will accept.


How Zevik helps

Manual follow-up is hard to keep consistent. Zevik follows up quotes automatically, shows quote activity, and helps contractors know who is worth chasing.

Next steps:

Zevik automates quote follow-up

Contractors lose work when quotes go silent and follow-up is inconsistent. Zevik follows up automatically, shows who is interested, and tells you who is worth chasing.

Start free — no credit card required

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Zevik follows up automatically, shows who is interested, and tells you who is worth chasing.

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